About Us
Dealers and service
Dealers capture only 30% of total service business. 85% of customers state that dealership service influences future purchases. The old saying, “sales sells the first car, but service keeps them coming back”, has never been more true than now. Manufacturers focus on CSI and retention to maintain and grow their market share. There are substantial dollars tied to those numbers that can help or hurt a dealership.
How we can help...
We offer services to help dealers maintain and grow their current customer base and increase profitability. If you need a game plan we can start with a fixed operations evaluation. This is an in-depth look at where you are and what it will take to get your fixed operation to a 20% net.